Seven (7) Days: We have a 7-day return policy, which means you have 7 days after receiving your order to request a return.
Eligibility: To be eligible for a return, your item(s) must be unused.
Fees: You are responsible for covering all return shipping costs in addition to a 20% restocking fee.
Return Shipping Costs: Return shipping costs can vary based on your location and the specific items being returned. The exact cost will be determined during the return process. However, to provide an estimate, return shipping costs can typically amount to around 30% of the purchase price of the item. For instance, if an item was purchased for $795, the return shipping cost might be approximately $238.50.
Return Facilitation: We are more than happy to assist in facilitating your return shipping. Please contact us to begin the process.
Non-Refundable Standard Shipping: Any original standard shipping fees paid are non-refundable.
Refunds: Once your item is picked up for return, we will promptly process a refund. The refund will be for the purchase price of the item, with deductions applied as necessary. This includes the 20% restocking fee, return shipping costs, and any original standard shipping fees paid.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if any items are defective, damaged, or incorrect, so that we can evaluate the issue and make it right.
Cancellations
Cancellation Before Shipping: You can cancel your order at any time before it ships by contacting us.
Cancellation After Shipping: If you cancel your order after it has already been shipped, it will be treated as a return with applicable fees. We advise reviewing the return fees and initiating cancellation requests as soon as possible to avoid them.
Non-Refundable Standard Shipping: If you cancel your order after it has shipped, any standard shipping fees paid are non-refundable.
In-Store Returns
Thirty (30) Days: You have the option to return any unused item(s) in-store within thirty (30) days of the original purchase date or delivery date.
No Fees: There are no fees when you return items to our store.
